AirportGateway transforms Bristol Airport ID Pass application process

ID pass application and management solution AirportGateway, secure their 11th airport welcoming Bristol Airport to the team. The IDGateway team are delighted to help revolutionise the Bristol Airport ID Pass application process.

As Bristol airport celebrates 60 years of flying from its site in North Somerset, the team look to enhance performance by moving to a paper-less solution and are looking forward to having their ID centre process uniquely transformed.

Bristol airport, ranked the 9th largest airport in the UK by the CAA for total passenger numbers, with over 8.1 million passengers passing through their gates in 2017. Key airlines include low-cost carriers such as Ryanair, to charter airlines like TUI airways.

With the project for two major terminal extensions delivered and their expansion project well underway, the team of almost 3,000 get set to welcome new jobs which will require increased pass applications for the foreseeable future.

With an increasing workforce and a focus to keep both employees and passengers safe in the airport environment, the team are ready to switch to paper-less process and improve their efficiency.

Caroline Vear, Security Standards Manager at Bristol Airport has been keen to implement the solution for her team and the wider business and has been a driving force behind the change. Caroline comments “Bristol Airport is an innovative airport, having evolved consistently since 1930. The move to IDGateway is yet another milestone in Bristol’s evolutionary journey to be an exemplary airport, with security and efficiency as its top priority. We chose market leaders, IDGateway, to support and manage our move to a paperless ID pass application process. We have every confidence in their expertise and industry knowledge, to support us in this next stage of Bristol Airport’s transformation”.

From the word go, ID Gateway has been extremely supportive in terms of working around our needs as a growing Airport. With the launch of ID Gateway here at Bristol Airport, we can ensure that our security practises can go beyond the need of just meeting compliance with regulatory authorities, and can extend to creating a safer environment for all internal staff and business partners that work with us in the future.

Thomas Hawkins Project Manager, Bristol Airport

The Bristol and IDGateway Partnership

Thomas Hawkins, Project Manager for ID Gateway’s Launch at Bristol Airport stated “From the word go, ID Gateway has been extremely supportive in terms of working around our needs as a growing Airport. With the launch of ID Gateway here at Bristol Airport, we can ensure that our security practises can go beyond the need of just meeting compliance with regulatory authorities, and can extend to creating a safer environment for all internal staff and business partners that work with us in the future”.

Julian Parker, Director of IDGateway, follows on to comment about the partnership, “The team at Bristol Airport have made for a great additional to the IDGateway family, becoming our 11th Airport. Throughout the time getting to know Caroline and her team, we are clear on the vision for Bristol’s Airport Security enhancements. We are delighted to be the partner of choice for Bristol, selected to support them in their ambitious plans to revolutionise their ID centre processes”.

Both teams are looking forward to working with Bristol’s unique requirements and ensuring that the system fits the needs of the Bristol team and their users.

If you are looking for a bespoke system to transform your ID centre process that don’t hesitate to contact the IDGateway team. If you are an airport running under 4M passengers per annum then why not take advantage of the smaller airport solution, built for smaller airports by a team with over 50 years’ management experience background checking.