The IDGateway team are delighted to welcome Cornwall Airport Newquay into the AirportGateway family this Summer!

Amidst a pandemic, Cornwall Airport Newquay was determined to ensure that security did not fall by the wayside, as the seaside airport becomes the 29th to implement AirportGateway!!

Since transitioning to a fully civilian airport in 2006, there has been a steady increase in passenger numbers. 2019 saw the introduction of new airline partner, SAS, operating a direct summer route to Copenhagen. This is the third consecutive year a new airline partner has been added to the schedule.

Boasting over 461K passengers in 2019, the airport is looking to streamline their ID pass processes, moving towards a more efficient and secure system. The AirportGateway Smaller Airports solution makes for a perfect partnership, as the innovative solution is directly aligned to the Cornwall Airport Newquay strategy. The shareholder objectives are to, ‘maintain safety and security awareness’, as well as ensuring ‘continual change and improvement in efficiency’, are strongly upheld by the benefits of moving to the new ID pass management system.

In a statement from Nerissa Marx, Security Manager at Cornwall Airport Newquay, Nerissa comments:

At Cornwall Airport Newquay, we pride ourselves on ensuring the highest standards of security for both our staff and passengers. It is with this pride that we selected industry leaders, IDGateway, to support our ID pass management needs.

The streamline and user-friendly process offered by the AirportGateway solution is an exciting step forward for the whole team, we can’t wait to reap the rewards as our ID Centre services are transformed.

Although the current Covid-19 environment has presented many challenges, we have been highly impressed by the way IDGateway have supported our needs and delivered a successful on-boarding process.

"We pride ourselves on ensuring the highest standards of security for both our staff and passengers. It is with this pride that we selected industry leaders IDGateway to support our ID pass management needs"

Nerissa Marx Security Manager at Cornwall Airport Newquay

Julian Parker, Director of IDGateway, adds:

It is a pleasure to have Cornwall Airport Newquay join AirportGateway, as part of the ‘Smaller Airport Group’. This is exactly why we offer the smaller airport model, to enable airports with less than 4M passengers per annum to benefit from many of the security and efficiency features within AirportGateway, but within the typical budget of a smaller airport.

The launch also provided a great to push the boundaries of our handsfree solution, on-boarding and training the entire team remotely, ensuring that Covid-19 did not disrupt operational progress! Many airports have been praising the ways that AirportGateway supports social distancing, but we are particularly delighted that we could really deliver this from the offset with Cornwall Airport Newquay.


The AirportGateway solution is fast becoming the normality when it comes to managing and automating airport ID pass applications. With 29 airports globally, IDGateway are proud to be the industry leaders in creating innovative technology to enhance ID processes for security conscious organisations

If you want to be part of aviation’s technological transformation, contact the team today to discuss your airports unique requirements.