AirportGateway
Revolutionising Airport ID Management
Your team spends the day checking other people's paperwork. AirportGateway builds the workflows around the way your pass office already runs, and moves the whole thing online. AI checks every photo and document as it arrives, visitors print their own passes, and your team spends its time on security rather than admin.
What is AirportGateway?
AirportGateway is airport ID pass management software. Sponsor companies submit and track their applications through one portal, permanent or temporary, airside or landside. Every application is checked against your rules before it reaches your pass office, and AI scores each one against risk and history so your team looks closely at the ones that need it. Visitors and contractors print their own temporary passes, and you can see the status of any application on screen rather than waiting for a report.
Reinvent your pass office with automation and AI
AI checks everything that comes in. Intelligent automation carries it from application through to issuance, reducing manual work while strengthening security, compliance and control. Your team is left with the exceptions. Select a step below to see what changes.
Automated data extraction, ID verification and advanced AI validation remove rekeying and improve accuracy from the very first step.
Less rekeying
Capture once, use everywhere.
Higher accuracy
Validate as information arrives.
Fully auditable
Keep a clear decision trail.
ID scan and facial match run on a smart device, with automatic photo quality checks. Every check is consistent, fast and fully auditable.
Smart-device ready
Verify wherever applicants are.
Consistent checks
Apply one reliable standard.
Clear evidence
Retain a complete audit trail.
AI-assisted interviews standardise questions, capture structured responses and flag potential risks automatically for closer human review.
Standardised
Ask every applicant consistently.
Structured
Turn responses into usable data.
Risk aware
Surface cases needing attention.
Automatic checks compare every photo with passport-style standards before
submission, reducing avoidable rejections and improving accuracy.
Fewer rejections
Catch issues before submission.
Faster journeys
Avoid unnecessary repeat visits.
Consistent quality
Surface cases needing attention.
Documents are read automatically, with key data extracted, checked and made machine-readable for faster audit and review.
Automatic reading
Extract key information at speed.
Machine-readable
Turn documents into usable data.
Review ready
Present evidence clearly.
Applications are scored against risk, compliance and historic data, helping teams concentrate on the cases that genuinely need closer review.
Focused review
Prioritise cases that need expertise.
Consistent logic
Apply the same scoring framework.
Smarter decisions
Use the full context available.
Rejection reasons become actionable intelligence, revealing training
opportunities, performance gaps and a foundation for future AI automation.
Actionable insight
Learn from every rejection.
Better training
Reveal recurring knowledge gaps.
Continuous improvement
Build a smarter process over time.
Passes are printed and distributed directly to the applicant, then activated
only after digital identity verification. No ID Centre visit is required.
No centre visit
Complete the journey remotely.
Verified activation
Activate only after identity checks.
Faster service
Reduce queues and hand-offs.
Approved pass data flows directly from AirportGateway into the airport’s
access control system, reducing rekeying and improving issuance accuracy.
Connected systems
Move approved data automatically.
Accurate issuance
Remove duplicate entry.
End-to-end flow
Connect approval directly to access.
Who is AirportGateway For?
A scaleable robust platform for large airports, government aviation groups or smaller operators. One connected platform for identity, compliance and access, now enhanced by practical AI that helps teams move faster, reduce risk and make every decision auditable.
Every pass type in one place
All of them are applied for, approved and issued through the same system, governed by the same rules and the same audit trail.
Airside passes
Landside passes
Vehicle permits
Airport driver permits
Visitor passes
Contractor passes
Self-printed visitor passes without the queue
Visitors are requested and approved online, so nobody has to come to the ID Centre for a pass.
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The host prints it on an ordinary printer. No plastic, no equipment to buy.
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Limits on how long and how often a visitor can use a pass are applied for you.
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Officers scan the pass on a smart device and see immediately whether it is valid.
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Every scan is recorded with the time and location.
Built for Compliance
and Control
One connected platform for identity, compliance and access, now enhanced by practical AI that helps teams move faster, reduce risk and make every decision auditable.
Structured rejection workflows
Applications that fail to meet requirements are rejected with clear reasoning. Authorised signatories are notified instantly, reducing delays and rework.
Regulatory alignment built in
Dynamic forms ensure mandatory fields are completed correctly the first time, reducing inaccuracies and accelerating approval.
Compliant data management
Strict retention policies protect sensitive information while ensuring audit obligations are met.
Full audit transparency
Every action is logged. Every change is recorded. Audit preparation becomes structured and efficient.
Trusted by pass offices at 44 airports
"Having everything in one system makes a huge difference. It's all there in front of you and, in hindsight, managing it any other way would have been extremely challenging."
William Wallace
Security Manager
Aberdeen International Airport